XyziosXyziosGuide

How to

Report an issue

Tell Xyzios support that something is broken, a number looks wrong, or you have an idea, without leaving the screen.

Who can
Anyone

Steps

  1. Open the account menu and tap Report issue.
  2. Pick a category: Something is broken, A number looks wrong, Question or Idea / request.
  3. Describe it in a sentence or two and press Send.

What you see

Sent — thank you, we’re on it. The page you were on, the location, the build, your role and your browser are attached for you, so you do not need to describe the screen.

Good to know

  • The same form is at the foot of every guide in the app.
  • Xyzi can file a question with support too, and asks before it sends anything.
  • Report an issue in the Front Desk’s Daily Brief is different: it is a note for your own staff, not a message to Xyzios.